Privacy Policy

Last updated: March 2026

At Kelsey Emblow Illustration, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal identification information: Name, email address, postal address, phone number, and payment details when you place an order.
Device and usage data: IP address, browser type, pages visited, and time spent on our site, collected via cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Send order confirmations and shipping updates
Respond to your enquiries and provide customer support
Improve our website and product offerings
Send marketing communications (only where you have opted in)

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (such as payment processors and shipping partners) solely to fulfil your order. These parties are obligated to keep your information confidential.

4. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality of the site.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict how we process your data
Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at the email address below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.